DJ VIP Presents Code of Principles
As a commitment to our customers we have created our code of ethics/principles that we run and maintain our business on.
We strongly believe in treating our customers as we would want to be treated if we purchase service from a company.
- We are available for clients before, during and after the event
- We assist our clients in any way possible to ensure a successful event
- We meet with our clients in person and/or over the phone to go over details so the event runs smoothly
- We maintain a professional, positive, and friendly attitude
- We stay in contact with our clients to notify them of any updates or changes that may impact the event
- We do not drink any alcohol during an event
- We do not use profanity on or off the microphone
- We cooperate with all service people involved with the event (photographer, videographer, wedding/event consultant, venue, etc.)
- We use a written contract that states clearly all charges, services, any optional add-ons, cancellation policy, and other essential information
- We arrive to all events 2 - 3 hours prior to the start time to begin set up
- We keep our equipment maintained and up grade equipment as needed
- We provide friendly music that has edited lyrics and/or content
- We wear appropriate attire to all our events (tuxedos, business dress, business casual etc.)
- We maintain a clean and groomed appearance at all times
- We attend DJ conferences, and training sessions, read DJ publications and network with other professional DJs to be a more proficient mobile DJ company
